Wednesday, January 7, 2009

the pot of "Smith Soup" almost boiled over!!

OH MY.
I got the cell phone bill today and it was for $1098.03!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I know I owed for last month, I know with 6 lines on the phone the bill is sometimes $350, but my heart was pounding harder than it was last night when a great big kid shouldered my Isaac on the basketball court and decked him flat during Game 1 of their tournament. $1098.03?????????????????????????
QUICK scan the bill , all 54 pages and see what in the world happened. My first thought was "WE CAN'T E A T NEXT MONTH" and it quickly re-balanced with "THIS IS A BIG MISTAKE" and sure enough, there was a huge Gideon bill (we will square that soon) but Esther's line which has had unlimited texting ( my kids pay their own phone bills) for some reason DID NOT, and I had over $700 in text bills and $50 in taxes !!!!!!!!!!! It took 15 minutes on the phone with Sprint and a lot of supervisor over rides because the error was so big, but we are OK now, although Gideon assures me that his bill is also incorrect, that he has more text time that the bill indicates so he should not have gone over either. Hmmmmmmmmm I don't remember what he had. I get the bill, I tell the kids their portions, and we pay the bill. My heart has stopped pounding, I have the Sprint Rep's name on my bill to reference back to, the pot will NOT boil over this time !!!!!!!!!!!!!!

4 comments:

Jill said...

OH MY! Praying that this is the last of that pot boiling!

Hugs and love!

Jill

His Hands His Feet Today said...

OH NO! LOL! Thank God it got figured out!!!!

whenpigsfly said...

OH YES!!!! The phone rep was so helpful but he too was a bit over whelmed by the dollar amount of the error! NEVER a dull moment is there?!!

Ginny said...

This makes me think of the huge power bill we got this month, only it wasn't a mistake :(